In The News

menu home-icon-silhouette remove-button

HID Global and Datawatch Systems Provide a Convenient On-the-Go Experience For Property Managers and Tenants at Commercial Buildings

News Highlights:

  • Datawatch Systems has deployed HID Mobile Access at nearly 30 high-rise locations in the United States.
  • With an investment in 15,000 Mobile IDs for future deployments, Datawatch is at the forefront of meeting the growing demand by property management companies and tenants for better ways to interact with buildings where they live and work.
  • Piloting the new HID Mobile Access, Managed Service Edition enables Datawatch to further expand its credential issuance and administration capabilities.

AUSTIN, Texas, September 13, 2016

HID Global®, a worldwide leader in secure identity solutions, today announced that Datawatch Systems, a long time HID Advantage Gold Partner, is transforming the tenant experience across numerous high-rise buildings since their early pilot of HID Mobile Access®.  Datawatch has deployed 3,000 Mobile IDs to date at major commercial properties across the United States. The solution is addressing the increasing demand for property management companies and tenants seeking better ways to interact with buildings where people live and work.

“We are seeing a steadily growing number of building managers and occupants who are seeking to use their phones for access control instead of the traditional cards or keyfobs,” said Kenny Reed, Director of Business Development for Datawatch.  “ HID Mobile Access has not only facilitated retention of our existing clients, it has also helped expand our market share with a forward-looking offering that easily integrates with smart building technology to create a more connected environment for our clients.”

Datawatch has deployed HID Mobile Access for building entry and access to internal doors, including common building areas, elevators, individual suites and apartments at nearly 30 commercial properties in New York City, Washington DC, Chicago, Houston, Atlanta, Raleigh, NC and other major cities. Datawatch customers using HID Mobile Access in their buildings under management include CIM Group, Jones Lang LaSalle, Fruition Partners and many more. In addition, the company has installed over 1,200 mobile-ready iCLASS SE® readers in new buildings under their management, making it possible for property management companies and tenants to add mobile access at any time.

The company manages the HID Mobile Access solution with the Datawatch DirectAccess® system, which can also analyze HVAC load requirements based on when someone enters or exits a suite or common area and adjust temperature settings accordingly — as well as turn off lights when the last person leaves in area.

In the future, Datawatch is exploring further mobile access control integration with air conditioning and heating systems, boilers, video surveillance, and other building utility systems.

“The numerous Datawatch deployments of HID Mobile Access illustrate how the solution is a win-win offering for partners and end customers at a time when the freedom to choose credential types, based on a user’s particular habits, is of utmost importance.” Harm Radstaak, Vice President and Managing Director of Physical Access Control with HID Global. “Interest in mobile access adoption from building managers and tenants reflects what we are seeing across several other major industries, where the incorporation of mobile access in the near future is a given.”

Datawatch is also piloting the new HID Mobile Access Managed Service Edition that expands their credential management capabilities.  The latest addition to HID Global’s mobile access solution, which was developed specifically to address the use cases and business model of managed services providers such as Datawatch, enables remote distribution of Mobile IDs to employees and authorized visitors for many disparate organizations, such as commercial real-estate tenants, spread across buildings worldwide.  This new level of centralization decreases maintenance costs and enhances remote assistance capabilities for users.

About HID Global

HID Global is the trusted source for innovative products, services, solutions, and know-how related to the creation, management, and use of secure identities for millions of customers around the world. The company’s served markets include physical and logical access control, including strong authentication and credential management; card printing and personalization; visitor management systems; highly secure government and citizen ID; and identification RFID technologies used in animal ID and industry and logistics applications. The company’s primary brands include ActivID®, EasyLobby®, FARGO®, IdenTrust®, LaserCard®, Lumidigm®, Quantum Secure, and HID®. Headquartered in Austin, Texas, HID Global has over 2,700 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit

About Datawatch Systems

Founded in 1981, Datawatch Systems is a full-service commercial office building access control systems provider serving a roster of more than 2,500 buildings domestically and globally.  The heart of the company’s service operation is its 24-hour monitoring center that enables multi-level access control security customized to the needs of individual clients.

A complete managed security solutions provider, the company employs a staff of 200 and in addition to its headquarters in Bethesda, MD, operates regional offices in Orlando, FL; Raleigh, NC; Houston, TX; New York, NY; Atlanta, GA; Chicago, IL; Baltimore, MD; Philadelphia, PA; and Richmond, VA.  For more information, visit: