DirectConnect (App)
A smarter, more connected access experience inside and beyond the door.
Datawatch DirectConnect transforms traditional access control into a modern, mobile-driven experience. With secure, contactless technology at its core, DirectConnect streamlines building access while strengthening communication, convenience, and the overall tenant experience.
From unlocking doors and calling elevators to reserving shared spaces and managing visitors, DirectConnect creates a fully integrated, intelligent environment within your building and individual suites.
Features & Capabilities
Secure, User-Level Credential Control
- Issue visitor credentials based on user-defined access permissions
- Control which doors, floors, or amenities visitors can access
- Set automatic expiration dates and times for all visitor passes
- Maintain full audit trails for visitor activity and entry history
Digital Pass Delivery
- Send secure visitor credentials instantly via email invitation
- Provide QR codes, PIN codes, or web-based digital passes
- Allow visitors to store credentials on their mobile device for easy entry
- Reduce wait times and eliminate the need for physical badges
Pre-Registration & Scheduling
- Pre-register visitors days, weeks, or months in advance
- Schedule recurring visitors such as vendors or contractors
- Provide visitors with arrival instructions and building information
- Enable faster check-in and improve lobby flow during peak times
Health, Safety & Compliance
- Include health questionnaires, safety acknowledgments, or compliance forms
- Collect required documentation before visitor arrival
- Support evolving workplace policies and regulatory requirements
- Maintain secure digital records for reporting and compliance
Operational Benefits
- Enhance building security while improving visitor convenience
- Reduce front desk workload and manual processing
- Improve lobby efficiency and traffic flow
- Provide real-time visibility into visitor activity
- Support modern, contactless building operations
- Strengthen tenant satisfaction and the overall building experience
Seamless Visitor Experience
- Visitors can access a secure web link that simulates the tenant mobile app experience
- Receive step-by-step entry instructions prior to arrival
- Enable contactless building entry using their assigned credential
- Deliver a smooth, professional first impression for every guest
The Result
With DirectConnect, buildings become more than secure- they become intelligent, responsive environments that prioritize convenience, safety, and user experience at every touchpoint.Datawatch is such a respected and valued partner with Boston Properties and has always provided the most up to date technology. I have worked with the Datawatch team for more than 20 years and they have always gone above and beyond.
Laura M. / Boston Properties
Learn More About Our Solutions
Questions and Answers
DirectConnect is a mobile app that gives authorized users access to building and tenant-experience features.
Yes. Authorized users can open approved building, suite, and common area doors.
Yes, when DirectConnect is integrated with the property’s elevator system.
Yes. Users can send visitors digital invitations and QR code access passes.
Features may include reservations, Siri Shortcuts, community information, and occupancy data.
Ready to discuss your access control needs?
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