After-Hours Access & Visitor Support

Unexpected disruptions and visitor needs don’t follow a schedule. From late-night arrivals and urgent access requests to severe weather events and building security concerns, after-hours situations can strain your team, slow operations, and impact tenant experience.

Datawatch Systems helps you stay prepared and responsive with our After-Hours Access & Visitor Support Services, a seamless extension of your onsite operations that ensures visitors, tenants, and staff receive secure, real-time assistance whenever your building is unattended or operating with reduced staffing.

Powered by our 24/7/365 Central Station, trained professionals manage after-hours visitor entry and access requests using multiple secure, convenient methods. Whether a visitor needs assistance entering the building or a tenant requires immediate support, our team is ready to respond instantly and keep operations running smoothly.

 

Flexible After-Hours Visitor Management Options

Our After-Hours Access & Visitor Support Services enable secure building entry through multiple convenient channels, including:

  • Calling Central Station from a phone outside the building for live assistance
  • Scanning a QR code posted at the building entrance for guided entry
  • Using secure web links sent directly to visitors for remote check-in and access
  • Receiving a temporary PIN code issued by Central Station for controlled entry
  • Real-time verification and remote door access managed by trained professionals

These options provide a consistent, secure experience for visitors and tenants while maintaining full visibility and control over after-hours building access.

Designed to Support Your Building Operations
  • Ensure Continuity
    Maintain secure operations during evenings, weekends, holidays, and unexpected events
  • Provide Immediate Response
    Connect directly with live professionals, never automated systems, for fast and  informed assistance
  • Enhance Security
    Verify visitor identity and manage access to sensitive areas, reducing risk and maintaining accountability
  • Improve Tenant Experience
    Deliver a professional, seamless after-hours entry process that supports tenants, guests, and contractors
  • Reduce Onsite Staffing Needs
    Extend your building’s coverage without the cost of additional personnel

Datawatch is such a respected and valued partner with Boston Properties and has always provided the most up to date technology. I have worked with the Datawatch team for more than 20 years and they have always gone above and beyond.

Laura M. / Boston Properties

Questions and Answers

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