Shannon will focus on developing strategic relationships, expanding Datawatch Systems’ presence throughout Texas, and helping commercial property owners, property managers, and businesses implement innovative access control and security solutions that enhance both building security and tenant experience.

Shannon brings a strong background in business development, client engagement, brand representation, and customer experience. Most recently, she served as Porsche Pro and Brand Ambassador at Porsche Austin, where she supported sales leadership, drove client acquisition efforts, guided customers through personalized product experiences, and cultivated long-term customer relationships. Her expertise in relationship-driven growth, consultative sales, and delivering exceptional customer experiences aligns seamlessly with Datawatch’s customer-first approach and commitment to providing industry-leading security solutions.

“We are excited to welcome Shannon to the Datawatch team,” said Ted Low, Senior Vice President of Business Development. “Her ability to build trusted client relationships, support business growth, and deliver outstanding customer experiences makes her an invaluable addition as we continue to expand our presence throughout Texas and strengthen our national footprint.”

“I’m thrilled to join Datawatch Systems and introduce more organizations to the company’s innovative security and access control solutions,” said Shannon Carpenter. “Datawatch has built an outstanding reputation for customer service, technology innovation, and long-term partnerships. I look forward to building strong relationships throughout the Austin market and contributing to the company’s continued growth and success.”

Founded in 1981, Datawatch Systems is a leading provider of managed cloud-based access control, mobile credentials, visitor management, video solutions, and emergency management technologies for commercial real estate, enterprise, mixed-use, and medical office properties across the United States. Backed by 24/7/365 in-house Central Station monitoring and a commitment to exceptional customer service, Datawatch continues to lead the way in modern building security, operational efficiency, and tenant experience solutions.