Datawatch’s Voice Response Terminal (VRT) is a complete alarm monitoring communications system that provides building engineers remote access to Datawatch Central Operations using only a touchtone telephone keypad. The VRT function adds another layer of security and efficiency to simplify your daily operations.
Features of Datawatch VRT include:
Our clients can opt to either interact with the automated menu or speak to a Datawatch Central Station operator at any time.
When clients call the VRT system, they are prompted to enter their user number and password. The VRT system then validates their user login, password and VRT authority level.
If they are confirmed to be a valid user, then they are prompted with the following scenarios: