Concierge Services

Datawatch brings a variety of remotely monitored Concierge Services to our customers and continue to bring innovation to the needs of our customers.

• Access Phones: On site phones programmed to call Datawatch Central Station to screen visitors and make calls to tenants and building staff for any number of building situations—lockouts, emergency maintenance requests, life safety emergencies & more.
• Emergency Notification System: Allows for real time notification to mass notification lists in the event of an emergency.  Updates transmitted via email in real time, using a simple web based interface accessible anywhere in the world.
• HurricaneWatch: Emergency call reception that provides a single place to coordinate facility and employee status information in the event of a hurricane. Can also provide important messages to employees.
• SafeRise: Provides facial, vocal and behavioral recognition for real-time access control.  SafeRIse operates in a very non-obtrusive way—it can use a combination of facial and/or vocal recognition to identify an individual, and at the same time detect high stress/duress events through its patented behavioral recognition.  As an individual walks up to the door, the camera will detect, identify and grant/deny access before they reach the door.  The system also handles pre-registered and unannounced visitors through various voice prompts.
• GuardWatch: An application used on site to monitor building card access in real time, and lock and unlock elevators and doors for special events. A valuable tool for security personnel to manage building activity and provide tenant services.